Locations

Cambodia: Tour Agency Manager

Location: Cambodia
Job Type: Contract
Job Sector: Hospitality

Job Description:

We are looking for a dynamic and experienced Tour Agency Manager to join our client’s growing team in Cambodia. This is an exciting opportunity for both foreign and local talent with a passion for travel, experience in a related field and excellent leadership skills.

Responsibilities:

  • Develop and implement strategic plans to grow the tour agency business in Cambodia.
  • Manage day-to-day operations, including booking tours, coordinating transportation, and ensuring customer satisfaction.
  • Hire, train, and supervise staff to ensure high-quality customer service.
  • Establish and maintain relationships with hotels, transportation companies, and other partners to ensure the best possible experience for clients.
  • Develop and implement marketing strategies to attract new clients and retain existing ones.
  • Monitor industry trends and competitor activities to identify opportunities for growth.
  • Prepare and manage budgets, including forecasting and reporting on financial performance.
  • Ensure compliance with local regulations and industry standards.

Requirements:

  • At least 3 years of experience in a similar role in the tourism industry, preferably in Cambodia.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of local tourism attractions and services.
  • Proficiency in English and Khmer; knowledge of other languages is a plus.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong problem-solving skills and attention to detail.

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